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If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at info@cocowolf.co.uk.


We make a commitment to protecting your privacy and promises only to use information collected about you in accordance with the Data Protection Act 1998 and the European Directive on Privacy and Electronic Communications (2002/58/EC).

If you have used the Coco Wolf website before or have registered your interest with us before it is possible that we have your contact information already and it is being used to contact you about offers, events, items or related activities that you may find useful. If you have already submitted your information we will continue to keep you informed unless you tell us not to.

When you register with us, we may ask you for certain information and you may submit personal data to the Coco Wolf website (for example your name, email address, and post code). We may also record which parts of the website you are interested in as well as customer traffic patterns and site use. This information will be kept securely in accordance with our internal security policy and will only be used to provide you with an up to date, efficient, and reliable service.

By agreeing to these terms and submitting your data you agree to this use. If you do not want us to collect or process your personal data, please do not submit it and if you have or you believe that we have data about you that is incorrect please write to info@cocowolf.co.uk and the information will be corrected as soon as possible or removed from our database as you request.

From time to time we may also monitor and record telephone calls for training purposes and to improve the service to you.

We will never collect sensitive information about you without your explicit consent. An example of sensitive information would be your religion or a medical condition.

From time to time we may want to share this data with other reputable companies both within and outside the European Union. We may also use the information or parts of it to occasionally broadcast it or notify you about Coco Wolf events or related activities that you may find useful. We will not send you any marketing emails or pass your information on to third parties unless you give us your consent, unless we have it already.


If you have any questions or comments about privacy or our privacy policy, or if you already have submitted information that you do not wish us to have or if you think that we have cookies or data about you that you don’t want us to use or that is incorrect please contact us at info@cocowolf.co.uk and the information will be corrected as soon as possible or removed from our database as you request.

We have dispute resolution mechanisms. If you think it has not followed this privacy policy in some way, they can help you resolve your concern.


To contact us, please email info@cocowolf.co.uk.

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